Contact Us

Customer Support

Our customer service team is available to assist with questions and inquiries related to your shopping experience.

Contact Information
Get in Touch
Email
service@velsorix.com
Service Hours
Monday–Friday, 9:00 AM–6:00 PM (PDT)

We aim to review and respond to customer inquiries as promptly as possible during our service hours. Messages received outside of service hours will be reviewed when customer service resumes.

Customer service contact information is also included in your Order Confirmation Email for convenient reference.


How We Can Help

01
Order Status & Information
02
Shipping & Tracking
03
Returns & Refunds
04
Product Information
05
General Customer Service
Existing Orders

Help Us Locate Your Order

If your inquiry is related to an existing order, please include your order number and the email address used to place the order so that we can locate the relevant order information.

Where relevant, you may also include supporting information such as clear photos, a description of the issue, or other details related to your order or product. Providing relevant information can help us better understand your inquiry and assist you more efficiently.


Company Information

Company Name
Anshan Chunjing Shuangyuan Trading Co., Ltd.
Owner
Du Liang
Business Address
No. 251, Nanjiudao Street, 2-26-167, Tiexi District, Anshan, Liaoning, China